Terms of Service

We strive to display product colors, images and details as accurately as possible. However, actual results may vary. All products are for external use only.

We recommend conducting a patch test before using any new skincare product. Discontinue use immediately if irritation occurs and consult a medical professional.

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

In the event that an order is cancelled or modified, we will attempt to notify you using the contact details provided at the time of purchase.

All prices are listed in PKR and are subject to change without notice. We accept secure payments through trusted third-party providers.

Prices include applicable sales taxes where specified. Cash on Delivery (COD) and secure online card payments are accepted options at checkout.

We deliver across Pakistan. Delivery times are estimates and may vary due to external factors. For details, please visit our Shipping Policy.

Standard delivery typically takes 2–4 business days within major cities and 3–6 business days for rest of Pakistan.

All content on this website, including text, graphics, logos, images and product designs, is the property of ELENZA and may not be used without permission.

Unauthorized reproduction, distribution, or commercial exploitation of any material on this website is strictly prohibited.

Our website may contain links to third-party sites. We are not responsible for their content, policies or practices.

Please review third-party terms and privacy statements before engaging in any transaction or sharing personal information.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

Your data is stored securely through Shopify's data storage, databases, and security architecture.

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

By submitting a review or feedback, you grant us the right to use it for marketing and improvement purposes.

We reserve the right to remove any content that is offensive, unlawful, or violates intellectual property rights.

We strive to keep all information accurate. However, we do not guarantee that our website will be error-free or uninterrupted.

ELENZA reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.